Shipping and refunds


US shipping takes 5-7 business days via USPS. Please allow 1-2 days for order to be processed.

Shipping for rest of the world takes 15-30 business days. Will arrive with your national postal carrier.


Refund policy

At viveo we are commited to quality and craftsmanship. We want all of our customers to enjoy our product to the max. 

We accept returns within 30 days of your purchase if item has defect or was damaged during shipping or it is our fault.
We only replace items if they are defective or damaged. If you need to exchange it contact us.

Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 

Buyer is responsible for shipping costs.

To arrange return or exchange please write us :