Shipping and Returns


US shipping takes 5-7 business days via USPS. Please allow 1-2 days for order to be processed.

Shipping for rest of the world takes 15-30 business days. Will arrive with your national postal carrier. Additionally we offer DHL shipping. Please contact us for more details.

Return Policy

At viveo we are commited to quality and craftsmanship. We want all of our customers to enjoy our product to the max. 

We accept returns within 30 days of your purchase if item has defect or was damaged during shipping or it is our fault.
We only replace items if they are defective or damaged. If you need to exchange it contact us.

Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 

Buyer is responsible for shipping costs.

To arrange or return or exchange please write us :

Please inform us before you do the return so it can be processed faster.

For US orders please use following address:

Ira Bontsoy 600 Markley Street, Suite 145534 Port Reading, NJ 07064 / 732-634-1517

For worldwide orders please use following address:

Ira Bontsoy Koblevskaya str. 45 of 6, 65023 Odessa, Ukraine